We are directly and easily accessible to our customers. Our team works optimally together with RippleCom. We can help more customers with our current team, and we have saved two FTEs.
Thousands of customers. One communication standard. No missed messages. Linked with OutSmart. One inbox. Always an answer. Always traceable. RippleCom is our central control for customer contact.
This is how retail works in 2026
Customers called us 3,500 times a month about parts. Now they WhatsApp their registration and a photo of the type plate. An answer within twenty minutes. Connected to our phone system. 75% fewer calls. And messages arrive.
Reachable for my clients. Peace of mind for me. I get everything clearly organised in my email inbox. 90% of the most frequently asked question, “Can I have extra money?”, arrives separately. Either I pick it up or my colleagues do. With RippleCom I have peace and overview.
Involving residents in sustainability requires trust. That starts with accessibility. With RippleCom, we have managed to reach 20% of the residents. Fully transparent. This is how you build support.
We are active in eleven countries and serve thousands of customers. Hundreds of conversations a day. Without central control, that would be impossible. 300% higher customer satisfaction and conversion on price calculations from 4% to 37%. RippleCom scales with us.
Orthodontics is all about planning. Every appointment counts. With RippleCom, we have control over every patient contact. Reminders and changes are linked with our system. From 47 down to 12 no-shows per month. Our schedule is accurate. Our patients attend.
Our customers expect service at the highest level. That begins with communication. Direct. Personal. Reliable. Every appointment is confirmed. Every question answered. One inbox. Always an answer. That is what premium feels like.
For SMS you need the Gold package (€149 per month) with SMS as an additional channel. After that you pay per message sent: only for what you actually send. No volume commitment up front, no surprises afterwards.
Yes. Replies arrive directly in your central RippleCom inbox, alongside your calls and WhatsApp conversations. No no-reply. The customer sees your recognisable business number and can text back or call back.
Yes. SMS works wherever there is mobile coverage. No wifi, no app, no account needed. Whether your customer is at home or abroad: if there is signal, the SMS arrives. A phone mast is enough.
WhatsApp is for the conversation. SMS is for the notification. You use WhatsApp for service and dialogue. You use SMS for what must get through: an appointment confirmation, a verification code, a status notification on the lockscreen. The customer does not have to open an app.
You connect your calendar to RippleCom and we send the messages automatically at the right moment to your customers. We handle the technology in the background. OrthoEuregio reduced no-shows by 75% this way.
SMS is a suitable channel for One Time Password and two-factor authentication because it works on every device and requires no app. Universally understood, immediately seen on the lockscreen. For mission-critical environments we offer additional Service Level Agreements on process and compliance.
Yes. RippleCom is designed from privacy-by-design. Data stays within the EU. Data ownership lies with your organisation. We work with a transparent processor agreement and substantiated DPIA documentation.
From your own business phone number. No vague shortcode, no unfamiliar sender. The customer sees your recognisable business number and can call back or text back on that same number. One number for calling, SMS and WhatsApp.
