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Via WhatsApp and SMS on the school's fixed number. 98% of WhatsApp messages are read, most within 20 minutes. Letters stay in the bag. Emails end up in spam. WhatsApp arrives on the parent's phone.
By sending a bulk message via WhatsApp before school starts. First period cancelled? Notification before 08:00. Timetable change? Straight to the phone of parent and pupil. No paper slips, no portal that nobody checks.
By routing all communication through the school's fixed number. Calling, SMS and WhatsApp through that single number. Teachers no longer use their personal devices for parent contact. No group chats on personal phones. Everything traceable through the school.
Is the seat empty? An automatic message goes to the parents. A response comes back via WhatsApp. No call rounds, no voicemails. Within 20 minutes the school knows what is going on. Sick reports are registered immediately.
Yes. Via APIs and webhooks, integration is possible with student administration systems such as Magister, SOMtoday and ParnasSys. No duplicate registration. Messages and contact details are brought together in one place.
Only via the WhatsApp Business API with a professional team inbox. The free WhatsApp Business app stores data on employees' personal devices, without a data processing agreement. Via the API, data stays within the EU, communication is traceable and the setup complies with GDPR and the Baseline Information Security for Government.
In an emergency the school sends bulk messages to parents and pupils simultaneously. Clear instructions. Demonstrably sent and delivered. Within minutes everyone knows what is happening. No panic from lack of clarity.