Wat onderscheidt RippleCom van andere aanbieders?

RippleCom geeft je regie op directe communicatie rondom het telefoonnummer. Bellen, SMSen en WhatsAppen op één plek. Je weet altijd wie wat heeft gezegd, wanneer, en of het is opgepakt. Geen losse kanalen meer. Alles herleidbaar.

Welke kanalen ondersteunt RippleCom?

Telefonie, SMS en WhatsApp. Alles via één centrale Team Inbox rondom je zakelijke telefoonnummer. Je team werkt samen vanuit één plek met regie, opvolging en herleidbaarheid.

Hoe snel is RippleCom live?

Vaak binnen één werkdag. Na een regiesessie bepalen we samen wat je nodig hebt. Daarna richten we het in en kun je direct aan de slag.

Hoe borgt RippleCom AVG / GDPR (privacy)?

RippleCom is gebouwd vanuit privacy-by-design. Jouw data blijft binnen de EU en het eigenaarschap ligt bij jouw organisatie. Je krijgt een transparante verwerkersovereenkomst en onderbouwde DPIA-documentatie. Geen verrassingen.

Maakt RippleCom gebruik van AI?

AI wordt ingezet voor sentimentanalyse, advies en vertaling. Maar AI praat nooit met jouw klant. Elk bericht komt van een mens. Klantdata gaat niet door externe AI-systemen.

Kan RippleCom integreren met ons systeem?

Ja. RippleCom koppelt via API's en webhooks met je bestaande CRM, HRM of planningssysteem. Denk aan automatische afspraakbevestigingen, herinneringen en opvolgingen vanuit je eigen bronsysteem.

Biedt RippleCom een gratis proefperiode?

Nee. We richten je Team Inbox direct goed in na de regiesessie. De lage instap en maandelijkse opzegbaarheid geven je vertrouwen zonder risico. Geen langlopende verplichting.

Hoe werken de Meta (WhatsApp) gesprekskosten?

Meta rekent kosten per gesprek, niet per bericht. Een gesprek blijft 24 uur open. Binnen dat venster kun je onbeperkt berichten uitwisselen zonder extra kosten. In de regiesessie bespreken we wat dit voor jouw situatie betekent.

Voor wie is de 30 dagen pilot?

Voor organisaties in zorg, overheid, onderwijs en woningcorporaties die minimaal één proces willen verbeteren. We starten klein op één afdeling, meten vooraf en achteraf, en evalueren na 30 dagen. Pilotkosten worden verrekend met de eerste abonnementsfacturen.

About RippleCom | Business Telephony, WhatsApp & SMS Platform

How we do it

We approach communication as a dialogue from a single source.

We identify the challenge and provide a tailored solution. We land directly in the user's phone to connect with your goals.

clients have gone before you

M+

user reach

of messages read
within 24 hours.

read within 75 minutes

Our mission.

To design communication so every message arrives, is handled, and is accountable.
Not "more channels," but one workflow for your team.

Integration of excellent communication

Secure, transparent & reliable

Control over the dialogue

The direct communication standard

Our vision.

Direct communication is the prerequisite for good service. Fast, human, and controllable. RippleCom makes it scalable.

The best direct communication platform

Connect goal and target audience

One team. One inbox. Always an answer.

Communication that matters

Team inbox is team winst met directe communicatie is alles geregeld, daarom handen bij elkaar

Result-oriented certainty.

What RippleCom delivers.

Every conversation matters. We transform how organisations, governments, and care providers communicate.

Control

Assignment, status, and handover in one inbox.

Delivery

Proactive reminders and repeating messages with proven delivery.

Privacy & Compliance

GDPR-proof setup. Direct comms must be 100% secure.

Insight

Inspiration

Impact

Accountability

Always traceable who did what.

Integration

Connects with internal systems to maintain a single source of truth.

1 Plan

Strategy Session

We map processes and risks. Where does comms fail, where is overlap, and where is ownership missing?

2 Do

Implementation

We set up the team inbox, assign roles, templates, and retention policies.

4 Act

Improve

Adjust based on facts. What’s working? What can be better? Make it a success.

3 Check

Provide Proof

Instant insight into what came in, what was handled, and what was closed. Evidence, not assumptions.

Instantly clear.

Plan of action

From conversation to success

Next step.

Make communication demonstrably reliable.

Ensure every message arrives.

Our journey.

RippleCom is the standard.

RippleCom is the management layer for communication around the phone number. Reachability is policy, not chance.

2023

Start

Poor reachability became our mission. Pilots in healthcare and government proved it could be professional.

Tessa is onze drijvende kracht achter de adminstratie

2024

Scaling up

RippleCom matured for teams needing accountability. Secure collaboration that fits your processes, not the other way around.

RippleCom is de standaard rondom het telefoonnummer. Founder Joost vertelt je er graag over. Ga het regiegesprek aan

2025

Everything around the number

Evolved from "WhatsApp for teams" to the standard for calls, SMS, and WhatsApp in one layer.

Start

Poor reachability became our mission. Pilots proved it could be managed.

Scaling up

Matured for teams needing accountability.

Everything around the number

The unified standard for business communication.

Who RippleCom is for.

For organisations where every message counts.

Organisations that prevent no-shows, safeguard transparency and accessibility, and take responsibility.

Education

Housing associations

Professional services

Projects & events

Estate agents

Healthcare & Wellbeing

Hospitality & recreation

Marketing & communication

Government & public institutions

In practice.

These organisations have
already secured central control.

They demonstrate how they have structurally implemented accessibility, responsibility and privacy.

Parrish Kortink

Vleesvee Integratie Twente

We are directly and easily accessible to our customers. Our team works optimally together with RippleCom. We can help more customers with our current team, and we have saved two FTEs.

Rick van de Leur

HUBO

Thousands of customers. One communication standard. No missed messages. Linked with OutSmart. One inbox. Always an answer. Always traceable. RippleCom is our central control for customer contact.
This is how retail works in 2026

Ludcinda Nepelenbroek

MST & OCON

In healthcare, communication is not a luxury. It is patient safety. Appointments, reminders and follow-ups where everything must be correct. RippleCom gives us that control. Instead of 3 hours of calling, it's down to 45 minutes. Our patients attend. Our processes run. Communication is secured.

D. van Veldhuizen

Municipality of Borne

Involving residents in sustainability requires trust. That starts with accessibility. With RippleCom, we have managed to reach 20% of the residents. Fully transparent. This is how you build support.

Hans Diemont

OrthoEuregio

Orthodontics is all about planning. Every appointment counts. With RippleCom, we have control over every patient contact. Reminders and changes are linked with our system. From 47 down to 12 no-shows per month. Our schedule is accurate. Our patients attend.

Manon Brand

Hardwood Discount

We operate in three countries and serve thousands of customers. Hundreds of conversations a day. Without central control, that would be impossible. RippleCom is our communication infrastructure. 300% higher customer satisfaction and 18% conversion. RippleCom scales with us.

Birgit Cobet

Smooth Laser Clinic

Our customers expect service at the highest level. That begins with communication. Direct. Personal. Reliable. Every appointment is confirmed. Every question answered. One inbox. Always an answer. That is what premium feels like.

The best choice.

Want to know what your current accessibility is costing you?

Organisations in healthcare, government and services use RippleCom
to safeguard accessibility, processes and privacy.

Stay informed of relevant updates.
We only share changes that impact accessibility, control and compliance. No noise. No marketing.

Quick links

Contact

Developed with 🩵 in Hengelo, Netherlands.

The 'Why' behind RippleCom.