Wat onderscheidt RippleCom van andere aanbieders?

RippleCom geeft je regie op directe communicatie rondom het telefoonnummer. Bellen, SMSen en WhatsAppen op één plek. Je weet altijd wie wat heeft gezegd, wanneer, en of het is opgepakt. Geen losse kanalen meer. Alles herleidbaar.

Welke kanalen ondersteunt RippleCom?

Telefonie, SMS en WhatsApp. Alles via één centrale Team Inbox rondom je zakelijke telefoonnummer. Je team werkt samen vanuit één plek met regie, opvolging en herleidbaarheid.

Hoe snel is RippleCom live?

Vaak binnen één werkdag. Na een regiesessie bepalen we samen wat je nodig hebt. Daarna richten we het in en kun je direct aan de slag.

Hoe borgt RippleCom AVG / GDPR (privacy)?

RippleCom is gebouwd vanuit privacy-by-design. Jouw data blijft binnen de EU en het eigenaarschap ligt bij jouw organisatie. Je krijgt een transparante verwerkersovereenkomst en onderbouwde DPIA-documentatie. Geen verrassingen.

Maakt RippleCom gebruik van AI?

AI wordt ingezet voor sentimentanalyse, advies en vertaling. Maar AI praat nooit met jouw klant. Elk bericht komt van een mens. Klantdata gaat niet door externe AI-systemen.

Kan RippleCom integreren met ons systeem?

Ja. RippleCom koppelt via API's en webhooks met je bestaande CRM, HRM of planningssysteem. Denk aan automatische afspraakbevestigingen, herinneringen en opvolgingen vanuit je eigen bronsysteem.

Biedt RippleCom een gratis proefperiode?

Nee. We richten je Team Inbox direct goed in na de regiesessie. De lage instap en maandelijkse opzegbaarheid geven je vertrouwen zonder risico. Geen langlopende verplichting.

Hoe werken de Meta (WhatsApp) gesprekskosten?

Meta rekent kosten per gesprek, niet per bericht. Een gesprek blijft 24 uur open. Binnen dat venster kun je onbeperkt berichten uitwisselen zonder extra kosten. In de regiesessie bespreken we wat dit voor jouw situatie betekent.

Voor wie is de 30 dagen pilot?

Voor organisaties in zorg, overheid, onderwijs en woningcorporaties die minimaal één proces willen verbeteren. We starten klein op één afdeling, meten vooraf en achteraf, en evalueren na 30 dagen. Pilotkosten worden verrekend met de eerste abonnementsfacturen.

Zorg overheid retail onderwijs communicatie dat impact maakt

Choose control, just like these 30+ clients

Packages & Pricing.
Master your business number.

Easily expand with extra features that fit your organisation.
Monthly rolling contracts.
No risk. Pure control.

Amounts exclude 21% VAT

Platinum

€ 999

per month

Communication in one place. We handle the integrations.

This plan includes

Everything in Diamond
Advanced dashboarding
Telephony, SMS, and WhatsApp in one unified layer
Integration with software and processes
Premium support / mission-critical attention
All modules included

Book a strategy session

Diamond

€ 399

per month

No no-shows. No missed leads. Automatic follow-up.

This plan includes

Everything in Gold
Campaigns & reminders (prevent no-shows)
Group chat management
Easy contact importing
Dashboarding
Fully expandable with modules

Book a strategy session

Gold

€ 149

per month

Your team sees everything. Nothing lost.

This plan includes

Shared inbox built around your business number
5 users
Track who handles which message
Internal conversation notes
GDPR compliant
Limited expansion with modules

Book a strategy session

Platinum

€ 10.788

per year

Communication in one place. We handle the integrations.

This plan includes

Everything in Diamond
Advanced dashboarding
Telephony, SMS, and WhatsApp in one unified layer
Scheduled messages (reminder & follow-up)
Integration with software and processes
Premium support / mission-critical attention

Book a strategy session

Diamond

€ 4.788

per year

No no-shows. No missed leads. Automatic follow-up.

This plan includes

Everything in Gold
Campaigns & reminders (prevent no-shows)
Group chat management
Easy contact importing
Dashboarding
Fully expandable with modules

Book a strategy session

Gold

€ 1.608

per year

Your team sees everything. Nothing lost.

This plan includes

Shared inbox built around your business number
5 users
Track who handles which message
Internal conversation notes
GDPR compliant
Limited expansion with modules

Book a strategy session

Ensuring it arrives

The team inbox comes as standard, including WhatsApp. A simple, cost-effective way to reach your clients.

Organisation-initiated

from €0.19 per conversation

User-initiated

1,000 free, then from €0.16 per conversation

Included as standard

WhatsApp via official Meta infrastructure.

Smart Conversation Statuses

100% GDPR-compliant infrastructure

Control over every call via the phone number.

Full insight into who does what and when.
Grip on communication.

Compare packages

1000+

integration with

Integration possibilities

Connect with your existing systems (CRM/HRM/Scheduling) via standard integrations and APIs.
Maintain a single source of truth and manage everything from one team inbox.

General Data Protection Regulation

Meta Business Partner

Official Business Partner

RippleCom is HL7 gecertificeerd voor gezondheidszorg

Healthcare information exchange

One team inbox. Three packages. Unlimited possibilities.

The level of control that fits every organisation.

Every package ensures communication to a higher level of responsibility.
From a professional start to enterprise infrastructure.

Stated amounts are exclusive of 21% VAT

Packages

Platinum

No compromise. Everything included.

Diamond

For growing teams

Gold

Start small, scale when needed

Standaard functionaliteiten

Centrale Team Inbox op zakelijk WhatsApp kanaal

✔

Standaard 5 gebruikers

✔

Gespreksstatus: nieuw – toegewezen – gedaan

✔

Interne notities per gesprek

✔

Zoekfunctie in gesprekken

✔

AVG / GDPR proof binnen de EU

✔

Beschikbaar op elk apparaat (PC, Mac, iOS & Android)

✔

Standaard dataretentie

tot 36 maanden

24 maanden

12 maanden

Eenmalige opstart incl. 30 min training

€ 375

Door organisatie geïnitieerd gesprek

€ 0,19 per gesprek

€ 0,23 per gesprek

Opties en uitbreidingen

Geavanceerde labels & segmentatie

✔

€ 25 per maand

Afspraakherinneringen en follow-ups

✔

€ 50 per maand

Campagnes & bulk-berichten

✔

€ 50 per maand

Berichten inplannen

✔

€ 50 per maand

Dashboarding & import contacten

✔

€ 50 per maand

Groepsapps beheren

✔

€ 75 per maand

Interne teamchat

✔

€ 25 per maand

✖

Bellen en gebeld worden op zakelijke nummer

✔

€ 50 per maand

✖

SMS kanaal

✔

€ 50 per maand

✖

Integratie met 1 pakket / 1 primair proces

✔

€ 50 per maand

✖

Uitgebreide logging & export

✔

€ 50 per maand

✖

Retentie uitbreiden per 12 maanden (tot max 36 maanden)

✔

€ 50 per maand

✖

White-label interface (eigen huisstijl)

✔

€ 75 per maand

✖

Versneld support / mission-critical aandacht

✔

€ 250 per maand

✖

Optionele extra modules

Gebruikerspakket per 5 gebruikers

€ 15 per maand

€ 20 per maand

€ 25 per maand

Extra integratie (extra pakket of extra proces)

€ 50 per maand

€ 75 per maand

✖

Extra communicatiekanaal (Telefoon, WhatsApp of SMS)

€ 50 per maand

€ 75 per maand

✖

Eenmalige nulmeting (overheid, zorg & welzijn)

€ 2.500 eenmalig (100% verrekent bij start pakket)

✖

Extra training, procesinrichting of consultancy

Op nacalculatie

✖

Pilot with Baseline Measurement

Make an informed decision in 30 days.

In 30 days, we test RippleCom in one concrete process.
We measure the results before and after.
Then, you make an informed decision based on proven impact.

Scope

We choose one concrete process: requests or appointment reminders. For one team or department with one calendar/workflow at one location and one channel.

Metrics

We start with a baseline measurement. Response time, lead time, repeat contact, drop-outs, and channel load.

Setup & Evaluation

Four days of dedicated support spread over four weeks for setup and evaluation. Includes templates, routing/assignment, and team training.

Secure & GDPR Compliant

Data Processing Agreement, logging, and traceability from day one.

Pricing and Terms

The pilot is a one-off upfront fee of £2,500.
Four weeks. One process. Measurable results.

Is it a match? We will credit 100% of the cost.
Upon going live with the Diamond package, pilot costs are offset against your first subscription invoices.

The pilot effectively costs you nothing.

Book a strategy session

All amounts exclude 21% VAT

In practice.

These organisations have
already secured central control.

They demonstrate how they have structurally implemented accessibility, responsibility and privacy.

Parrish Kortink

Vleesvee Integratie Twente

We are directly and easily accessible to our customers. Our team works optimally together with RippleCom. We can help more customers with our current team, and we have saved two FTEs.

Rick van de Leur

HUBO

Thousands of customers. One communication standard. No missed messages. Linked with OutSmart. One inbox. Always an answer. Always traceable. RippleCom is our central control for customer contact.
This is how retail works in 2026

Ludcinda Nepelenbroek

MST & OCON

In healthcare, communication is not a luxury. It is patient safety. Appointments, reminders and follow-ups where everything must be correct. RippleCom gives us that control. Instead of 3 hours of calling, it's down to 45 minutes. Our patients attend. Our processes run. Communication is secured.

D. van Veldhuizen

Municipality of Borne

Involving residents in sustainability requires trust. That starts with accessibility. With RippleCom, we have managed to reach 20% of the residents. Fully transparent. This is how you build support.

Hans Diemont

OrthoEuregio

Orthodontics is all about planning. Every appointment counts. With RippleCom, we have control over every patient contact. Reminders and changes are linked with our system. From 47 down to 12 no-shows per month. Our schedule is accurate. Our patients attend.

Manon Brand

Hardwood Discount

We operate in three countries and serve thousands of customers. Hundreds of conversations a day. Without central control, that would be impossible. RippleCom is our communication infrastructure. 300% higher customer satisfaction and 18% conversion. RippleCom scales with us.

Birgit Cobet

Smooth Laser Clinic

Our customers expect service at the highest level. That begins with communication. Direct. Personal. Reliable. Every appointment is confirmed. Every question answered. One inbox. Always an answer. That is what premium feels like.