When you visit our website RippleCom.eu and its associated subdomains, or contact us, we receive information about you. In this privacy statement we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or would like to know what information we hold about you, please contact us.
We may update this privacy statement if necessary. We therefore recommend that you review this privacy statement regularly to stay informed of any changes.
This privacy statement was last updated on 1 May 2024.
When does this privacy statement apply?
Who uses your data?
Whose data do we use?
How do we obtain your data?
What data do we use?
What do we use your data for?
How long do we retain your data?
With whom do we share your data?
Where do we store your data?
How secure is your data with us?
What rights can you exercise?
Which rules apply to this privacy statement?
Which cookies do we use?
What do we do with data relating to minors?
Do you have a question about this privacy statement?
This privacy statement applies to all personal data we process and to all domains related to us. This includes the personal data of anyone who has ever contacted us or visited our website, such as visitors, customers and business contacts.
Personal data means any information that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or browsing behaviour. If you would like to know more about personal data, you can visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
RippleCom BV is responsible for the website RippleCom.eu and its associated subdomains and is therefore the organisation responsible for the use of your personal data as described in this privacy statement.
RippleCom BV
Binnenhavenstraat 93
7553 GH Hengelo
The Netherlands
We process the personal data of everyone who has contacted us or visited our website. This includes visitors, private customers, business customers and contact persons of our partners.
We receive your data directly from you when you:
visit our website
create an account
complete forms on our website
contact us
We use the following data:
name
address
email address and telephone number
We use your personal data where we are legally permitted to do so.
We use your data in order to provide you, as a customer, with the best possible service. We cannot do this without this information.
We retain your personal data for as long as required by law and for as long as necessary for the purpose for which we use your data.
For example, while you are a customer, we retain your data in accordance with the statutory retention period of seven years. After that, we only retain your data for statistical purposes and to deal with any complaints or legal matters.
If you would like more information about how long we retain specific data relating to you, please contact us.
We use your data solely for our own purposes. We do not share your data.
We store and process your data within the European Economic Area (EEA). Your data is also stored there.
If you have any questions, please contact us.
We have taken extensive organisational and technical measures to protect your data. We have secured our systems and various communication channels to ensure that your data does not fall into the hands of others.
Your data is therefore safe with us. We also ensure that your data is only accessed by persons authorised by us.
If you have any questions about the specific security measures we have implemented, please contact us.
As we use your personal data, you have several rights. We have listed these below.
We must explain in a clear and understandable manner what we do with your data and what control you have over it. That is why we explain in detail in this privacy statement which data we collect and how we handle it.
You may ask us at any time for access to the data we hold about you.
You may ask us to correct your data if it is incorrect or incomplete.
You may object to the processing of your data if you disagree with the way we process your personal data. This right applies to data we use for direct marketing purposes. For example, you can inform us that you no longer wish to receive emails from us. This also applies to personalised recommendations on our website.
If you are a customer or have given consent for the use of your data, you may ask us to provide you with the digital data we hold about you. You may then transfer that data to another organisation if you wish.
You may ask us to restrict the use of your data. This means that in certain cases we may only store your data but not use it.
You may ask us to delete all data we hold about you. We will then remove all data that can be traced back to you. In some cases, however, we may not yet be able to delete your data. For example, certain data must be retained for seven years for tax purposes.
You may lodge a complaint about the way we handle your data. If you have a complaint, we would be happy to resolve it for you. Please contact us for this purpose.
You may also submit your complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Naturally, we hope this will not be necessary, but as a last resort you may also bring your complaint before the courts. In that case, the court in the district where RippleCom is established will have jurisdiction to hear your complaint.
Send your request or complaint to us via WhatsApp on this website. We will handle your request or complaint within 30 days.
If there are multiple requests or complaints, or if your request or complaint is complex, this may take more time. In that case, we will contact you within 60 days at the latest.
We may ask you to identify yourself. In that case, we will request certain information to ensure that you are the correct person whose personal data is being requested.
Our privacy statement must comply with various requirements. These requirements are primarily set out in the General Data Protection Regulation (GDPR).
In addition, the general rules applicable under Dutch law apply to our privacy statement.
You can indicate which data we may use. If you have given us permission to personalise your profile based on your browsing and search behaviour, we may tailor our website specifically to you to make it easier and more personal to use.
We use cookies for this purpose. A cookie is a small text file placed on your device when you visit our website.
We use the following types of cookies on our website:
functional cookies, such as session and login cookies for storing session and login information
Our website and organisation are not specifically aimed at minors. This means that if you are under 18 years of age, you require permission from a parent or guardian to use our website.
If you are a minor when visiting our website or webshop, we assume that you have obtained such permission prior to your visit.
Do you have a question about our privacy statement? Please feel free to contact us via WhatsApp. We will be happy to assist you.
