Developing world-class software is safety & security the foundation. Your data remains yours. Always. We keep your data safe and secure the way our data needs to be secure. Guaranteing by working with certified partners, suppliers and communication with our customers to be safe. Communcation is our passion. Security is a must.
Every process success is excellent communication. The right information at the right time from the right expert. Directly, seamless and easy from your existing business phone number. Assign your customer directly to your specilist. No routing through the whole organisation. Right at the spot. Get notifications when needed. The customer experience just one voice, one organisation, getting the right answer.
The key of bridging your organisation with your customer is through excellent communication and discipline. Getting the right discipline in direct contact with the customer keeps your team strong in developing satified customers, satified work and team morality. Keep track of conversations by following this through the lifecycle. In the central Ripplecom WhatsApp Team Inbox. Using the power of WhatsApp and the ease of e-mail your team accelerates, your customer happiness grows.
Conversations and messages sometimes needs clarfication before routing it to the team. These messages are kept internal. Your team can discuss internally routing the messages. Your customer gets the right answer in the right context. All send from your own business phone number. Elimate miscommunication, enlage engagement with excellent communication.
99% of your customers use WhatsApp. Why don't you use it in your organisation? Start with your hassle-free communication with your customer or residents. A conversation is a dialogue. Dialogues are your chance to get more involvement, engagement and conversions. Excellent communication keeps your organisation with a head-start. Without increasing staff.
We use a four-step process called Plan-Do-Check-Act (PDCA) to setup WhatsApp Ripplecom in your organisation.
First, we Plan. We talk about what you need and what Ripplecom can do. We make everything clear and agree on details.
Next, we Do. We onboard your organisational phone number to Ripplecom and setup your team with access to use the system.
Then, we Check. In the first few days we see how your team handles Rippelcom. We make sure you're getting the most from talking to customers.
Lastly, we Act. We look how everyting works and make changes to improve. If you want new features we go through these steps again. We also offer extra training and guided documentation. This way we make sure you are getting a top quality service.
Need to boost your communication for better projects, processes and organisation? Want to create participation and support of your target group? Give your people the best tooling to team up. Use our excellent communication talent to support and growth of your organisation. Within one week your Ripplecom is up-and-running. Kickstart your business, reach your target group where they are: in their phone.