When you visit our website Ripplecom.eu and its subdomains or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and store it securely. If you have any questions or want to know what information we have about you, please contact us. We may update this privacy statement as needed. Therefore, we recommend that you regularly review this privacy statement to stay informed of any changes.
This privacy statement was last updated on May 1, 2024.
This privacy statement applies to all personal data we process and to all domains related to us. This includes the personal data of anyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data is any data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority.
Ripplecom acting under RebelBlue BV is responsible for the website Ripplecom.eu and its subdomains and therefore the responsible organisation for the use of your personal data as described in this privacy statement. The full details are:
Ripplecom acting under RebelBlue BV
Inner Harbour Street 109
7553GH Hengelo
78633710
We process the personal data of anyone who has contacted us or visited our website. These include visitors, private customers, business customers, and contacts of our partners.
We receive the data directly from you when you:
We use the following data:
We only use your personal data for the purpose for which we are allowed to use it:
We keep your personal data for as long as required by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we keep your data according to the statutory retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we keep specific data from you, please contact us.
We only use your personal data ourselves. We will never share your personal data with others.
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.
We have taken many measures to secure your data both organizationally and technically. We have secured our systems and various communication channels to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have been authorised by us. If you have any questions about the specific security measures, please contact us.
Because we use your personal data, you have various rights. We have listed these rights for you below.
We must explain to you in a comprehensible and clear manner what we do with your data and what control you have over it. Therefore, we explain in this privacy statement extensively which data we collect from you and how we handle your data.
You may always ask us to access your data that we have about you.
You may ask us to correct your data if it is incorrect or incomplete.
You may object to the processing of your data if you disagree with how we handle your personal data. This right applies to data we use for direct marketing. For example, you can let us know that you no longer wish to receive emails from us. This also applies to personalised recommendations on our website.
If you are a customer with us or have given consent for the use of your data, you may ask us to send you the digital data we have about you. This allows you to transfer that data to another organisation if you wish.
You may ask us to restrict the use of your data. This means that in certain cases we may only keep your data but not use it.
You may ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not yet be able to delete your data. For example, we must keep some data for 7 years for the tax authorities.
You may file a complaint about the way we handle your data. If you have a complaint, we would like to resolve it for you. Please contact us for this. You may also file your complaint with the Dutch Data Protection Authority. Of course, we hope it will not come to that, but in the worst case, you may also take your complaint to court. In that case, it is the court in the location of Ripplecom that will handle your complaint.
Send your request or complaint to us via the email address on this website or even better, via our WhatsApp number. We will process your request or complaint within 30 days. If it concerns multiple requests or complaints or if your request or complaint is complex, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request your data to ensure that you are the correct person whose personal data is being requested.
Our privacy statement must meet various conditions. You will find these conditions mainly in the General Data Protection Regulation. In addition, the general rules that apply according to Dutch law apply to our privacy statement.
You can indicate yourself which data we may use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically to you to make it easier and more personal to use. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit our website.
We use the following types of cookies on our website:
We do not specifically target minors with our website or as an organisation. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or webshop, we assume that you have obtained this permission before your visit.
Do you have a question about our privacy statement? Feel free to contact us. Do so via WhatsApp. We are happy to help you.
