How Ripplecom Elevates Your Organisation To A Higher Level

We all know WhatsApp as that convenient and fast app for sending messages to friends and family. This WhatsApp is increasingly used in business communication, for example, on business phones. Did you know that Ripplecom is the key to taking your organization to the next level?

The Disadvantages of Personal WhatsApp

These days, everyone has WhatsApp on their phones. For personal use, an individual phone is used, and for business, either a personal or WhatsApp Business account is used. It's quick, easy, and everyone knows how it works. Organizations often use personal WhatsApp accounts to communicate with customers. But there's a significant problem here.

Appointments and conversations are scattered across individual business phones. This means there's no overview of appointments made or any other context. This leads to a lot of miscommunication. Customers get forgotten, and there are difficulties in collaboration because colleagues lack context when a question is forwarded.

Ripplecom Solves It

But this is where the power of Ripplecom comes into play. With Ripplecom, you no longer need to search for individual phones, but communicate from one business phone. You work from a clear central team inbox that works on every device (mobile and computer). This means you can manage appointments and conversations in one place.

Smart notifications ensure that customer conversations are no longer missed. Also for participation. Colleagues can follow conversations if they want to stay involved and are alerted to jump in when needed. This prevents customers from being forgotten, and collaboration becomes much easier because everyone understands the conversation's context.

Additional Benefits with Internal Notes

One of the fantastic unique features of Ripplecom is the ability to add internal notes to conversations. The customer obviously doesn't see these notes. This is different from email when a response from another inbox is sent to the customer. Ripplecom provides extra context to your team members, and the manager can keep an eye on the conversation. Imagine a customer has asked a question, and you want your colleagues to know what was discussed. Simply add an internal note with any relevant information, and the assigned colleague who will handle the conversation will be immediately informed. This ensures transparent and open communication.

Implementation is Quick and Easy

Another major advantage of Ripplecom is its straightforward implementation. There's no need for complicated apps on your team's phones. It works seamlessly on both mobile phones and computers. Since there's no limit to the number of users, your entire team has easy access. And the best part is that there's no restriction on the number of users who can use it. Whether you have a small team or a large organization, Ripplecom adapts.

Control Over Communication

With Ripplecom, your entire team and organization - including government - gain control over communication. You no longer have to struggle with scattered conversations and forgotten appointments. Everything is clear and easy to manage. Customers are not forgotten, collaboration is improved, and communication is taken to the next level.

Ripplecom is the solution for businesses looking to streamline and improve communication. It's easy to implement, works on any device, and provides the control you need. So, what are you waiting for? Take your business to the next level with WhatsApp Business.